Legal

Privacy Policy

Last updated: April 2026

Sourcewall NL ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information in accordance with the EU General Data Protection Regulation (GDPR).

Data Controller

Sourcewall NL
Geertjesweg 58A, 6706ED Wageningen, The Netherlands
KVK: 99836939 | VAT: NL869153468B01
Email: info@sourcewall.nl

What Data We Collect

We may collect the following personal data when you use our website or platform:

• Name, email address, phone number, and company name (via contact form)
• Platform account data (name, email, role, login activity)
• Shipment and commercial data entered into the Cargo Visibility Platform
• Technical data (IP address, browser type, pages visited) via cookies and analytics

How We Use Your Data

• To respond to enquiries submitted through our contact form
• To provide platform services (shipment tracking, document management, cost visibility)
• To send operational notifications related to your shipments
• To improve our website and services through anonymised analytics

Legal Basis for Processing

• Consent: Contact form submissions and cookie consent
• Contract: Platform services provided under agreement
• Legitimate Interest: Website analytics and security monitoring

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact form data is retained for up to 12 months. Platform data is retained for the duration of the service agreement plus any legally required retention period.

Your Rights

Under the GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data (Right to be Forgotten)
• Restrict or object to processing
• Data portability
• Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

To exercise any of these rights, contact us at info@sourcewall.nl.

Data Security

We implement appropriate technical and organisational measures to protect your personal data, including HTTPS encryption, secure credential storage, role-based access controls, and regular security reviews.

Third-Party Services

We may use third-party services (e.g., Google Analytics, Google Maps) that collect data subject to their own privacy policies. No personal data is shared with third parties for marketing purposes.